We encourage you to feel safe with your purchase decision and we back our products and quality. We offer a 7 DAY MONEY BACK GUARANTEE – All orders are covered by a 7 day money back guarantee. If within 7 days of receipt you are not satisfied with your order, you are entitled to an identical replacement (if in stock) or a refund of the cost of the goods (excluding all delivery costs) providing the goods have not been used. Goods purchased on our website can be returned for a full refund under our refund policy provided that you have first contacted us within 7 days of the purchase and the goods are then returned in a condition deemed suitable by us for resale.
Please note that we cannot refund any cost for postage that you may have paid, unless we have sent you an item incorrectly or the item is deemed to be faulty.
Credit or Debit Cards
The majority of our orders are placed with credit cards and debit cards. We accept Visa, MasterCard, and PayPal. Debit cards are also fully accepted. Our system will run a debit card as a credit card (a pin number will not be required). As described in our website security section, credit and debit cards are processed securely using 128-bit encryption.
As an added security measure, credit card numbers are not stored anywhere in our computer systems.
Because many of our orders involve special ordering items for customers, we require payment up front for all orders. Payment cards will be charged when orders are placed, not when orders ship out. Order payments can appear on credit card statements or online bank statements before an order is shipped.
Manocha.co.in does not accept COD deliveries for orders. We must receive payment before shipping any order.